RAPID CITY, S.D. (KEVN TV) - In an agreement with the Federal Trade Commission, Amazon.com, Inc. has begun offering refunds to consumers for unauthorized in-app charges incurred by children.
In an FTC release, it was reported that more than $70 million in charges incurred between November 2011 and May 2016 may be eligible for refunds.
All eligible consumers should have received an email from Amazon. Consumers who believe they might be eligible can also go to https://www.amazon.com/gp/mas/refund-orders/in-apprefund or log into their Amazon.com accounts and go to the Message Center to find information about requesting a refund under Important Messages.
The deadline for submitting refund requests is May 28, 2018.
Any questions about individual refunds should be directed to Amazon at 866-216-1072.